AirFX USA, LLC warranties all of the products we produce to be free from defects in workmanship, and materials for the lifetime of ownership. There is a two year warranty for all mechanical components and one year warranty for all electrical components. Warranty does not cover improper use or installation, only a manufacturer's defect is covered. The AirFX Warranty is non-transferable.
AirFX motorcycle air suspension products are warranted to be free from defects in materials or workmanship for the warranty period from the date of purchase. Within this period, AirFX, at its sole option, will repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the customer for parts, provided that the customer shall be responsible for any transportation and installation costs. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) normal wear and tear, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by improper installation; or (v) damage to a product that has been modified or altered without the written permission of AirFX USA, LLC.
To ensure that your kit performs up to our expectations we have tested each part for its specifically designed use, and it is tested to work with other AirFX brand parts.
Our parts are tested, inspected, and designed to meet or exceed OEM specifications. It is the customer, bike owner, or end user’s responsibility to install parts following all recommended make, model, and year fitment requirements. It is the customer, bike owner, or end user’s responsibility to inspect all parts for each kit prior to installation, and throughout the lifetime of the products, to insure they meet all local, state, DOT, and federal laws. It is the customer, bike owner, or end user's responsibility to use all parts safely, and as intended based on the application.
This guarantee of warranty is for parts only, and does not include -or imply- reimbursement for service, labor, towing, and/or any other circumstance outside of the expressed warranty of the product and/or parts. AirFX USA, LLC makes no other warranty, guarantee, or representation of any kind whatsoever. All warranties whether expressed, implied, or arising by operation of the law, trade usage, or course of dealing, are hereby disclaimed.
The Warranties and remedies contained herein are exclusive and in lieu of all other warranties express, implied, or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise. This warranty gives you specific legal rights, which may vary by jurisdiction. In no event shall AirFX be liable for any incidental, special, indirect, or consequential damages, whether resulting from the use, misuse, or inability to use this product or from defects in the product. AirFX retains the exclusive right to repair or replace (with a new replacement product) the product or offer a full refund of the purchase price at its sole discretion. Such remedy shall be your sole and exclusive remedy for any breach of warranty.
To obtain warranty replacement, contact the vendor you purchased your AirFX product from. If purchased directly from AirFX USA, LLC. please call AirFX Technical Support at 812-814-9978 during normal business hours for shipping instructions and an RGA (Return Goods Authorization) tracking number. Securely pack the product and a copy of the original sales receipt, which is required as the proof of purchase for warranty repairs. Write the RGA tracking number clearly on the outside of the package. Send the product, freight charges prepaid, to AirFX USA, LLC. at 501 S Airport St, Terre Haute, IN 47803.
Returns for refund may be considered. Return must be in unused condition and will be subject to a 25% restocking fee an require a RGA number as described above.
When you visit this website, you are communicating with AirFX USA, LLC electronically, and you consent to receive communications from us electronically. We will communicate via e–mail, or by posting notices on this website. You agree that, to the maximum extent permitted by law, all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
Products purchased through online part stores are eligible for that vendor’s warranty coverage only and you must deal with that vendor for any and all warranty or return issues. AirFX requires an original or copy of the AirFX sales receipt. In most cases your vendor will work with AirFX to obtain an RGA number and arrange for shipping of your part to AirFX. AirFX will not replace missing components from any package purchased through an online or auction site other than directly from AirFX. Please note that not all online retailers honor AirFX warranty.
While we try to provide accurate and updated information on and throughout this website, the information on this website and/or the information provided through this website may contain errors or omissions and may not be current.
The content, information, and materials in this site, whether provided by us or a third party at our request, are provided “as is” and “as available” and without warranties of any kind - express or implied. To the fullest extent permissible by law, we disclaim all warranties, express or implied including - but not limited to - implied warranties of merchantability or fitness for a particular purpose and non infringement. We do not represent or warrant that the materials on this website are accurate, complete, reliable, current or error free. We are not responsible for damage or harm caused by improper use or installation by customer of any site, on this website or for any action or inaction taken based in whole or in part of information provided on or through this website. We cannot and do not represent or warrant that this website or its servers are free of virus, trojan horses or harmful bugs or components. In no event shall AirFX USA, LLC. be liable for any special consequential, indirect, incidental or punitive damages. Including without limitation, lost profits or lost revenues, even if advised of the possibility of such damages. If you purchase any item from this website that is not as described on this website, your sole and exclusive remedy is to return such item in an unused condition for a refund of the purchase price.
Certain states may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above my not apply to you, and you may have additional rights.